At the moment our site is going through reformulations and some adjustments, but don't worry! All previous pre orders are active and not cancelled.
Soon, we will update the site so that all this information is available for you to access.
When the product becomes available for sale, the buyer will be notified to the registered e-mail, ensuring the early access to the product reserved.
The pre-order guarantees the reservation of the product for five (5) calendar days after Iron Studios’ email notification to the buyer.
During the five (5) calendar days period after Iron Studios’ notice, the buyer must access the product’s page and pay the outstanding price amount (Product + Shipping).
If the buyer doesn't make the purchase within five (5) calendar days of Iron Studios’ notification, the item will be released to the general public and you will lose preference and reservation rights.
Note that you will have your reservation guaranteed for five (5) calendar days. After this period, if the product is not sold out, you will still have the right to purchase using your pre-order deposit for 60 (sixty) calendar days, which will be counted from Iron Studios’ notification of product arrival. If the product is sold out and/or this 60 calendar days period comes to an end, you will lose the credit previously paid for the pre-order.
The expected arrival deadline informed at the moment of the purchase is just an estimate and the product could arrive before or after the period explicit at the product’s page.
We do everything we can to ensure you receive your collectible. Please know, Iron Studios is not responsible for email notifications that were not received due to outdated email, SPAM filter or an interruption of service.
If you have any questions, please contact us. We will be happy to help you!