Iron Studios contracts the service of financial companies that manage our payments. These companies have a security system for data and financial transactions, and payment problems usually occur due to some type of error in the card or profile information. We know how important it is to be agile at the time of purchase so you don't miss out on that much-needed collectible, but it's important that you fill in the payment information calmly and carefully.
It is also important to check if there is a limit available on the card for the total amount of your purchase and not just the value of the product.
For your privacy, we are not provided with information about the reasons for cancellation due to card problems. In order for you to have more information about the problem, it is necessary to contact your credit operator or PayPal.
It doesn't usually happen, but an order can take up to 48 business hours to be confirmed by the financial operator. After these 48 hours and payment for the order has not been confirmed, we reserve the right to consider the order cancelled, and the products will be put up for sale again.
*The purchase of the product will only be considered completed after confirmation of credit card approval, which can take up to 48 business hours.