Iron Studios works hard on our pieces, but we understand when expectations aren't met.
In cases where you wish to cancel your order before shipping, please contact us as soon as possible. So we can intercept the package before it is sent to your address.
If there was not enough time for this interception, we ask that you receive the package at the registered address and then contact us. You have up to 14 days to inform us of your withdrawal. Our customer service team will help you with whatever you need and give you all the information you need to send the package to our warehouse.
It is important that you know that shipping costs to our warehouse will be your responsibility. If you have any further questions, please read our article on Exchanges and Returns.
We hope we have helped you with this article.